Refund policy

ALL SALE ITEMS, JEWELRY, SHOES & PRE-ORDERS ARE FINAL SALE.We want you to LOVE your purchase from Gin & Willow! If you are not completely satisfied we are happy to accept returns for store credit only provided the item is:

• Unworn
• Unwashed
• In original condition

Return Window: Items must be returned (postmarked) within 7 days after you receive the item. 

Exchanges:

• Because our inventory is constantly changing, we do not offer exchanges.
• If you are wanting to exchange an item, we recommend you purchase the replacement item right away from our site to guarantee availability.